City Bats, LLC | Privacy Policy
Information that is collected when you visit this site
We collect no personally identifiable information about you when you visit our site unless you choose to provide that information to us. Please see "Information you provide voluntarily" below.
For the protection of users of our Web site, we have safeguards in place to identify and prevent unauthorized attempts to access or cause harm to information and systems.
Our web server automatically collects the default information logged by most servers; this information includes the Internet protocol (IP) address from which you access our web site, the type of browser and operating system you are using, the date and time you visit, the pages and files your request. We may use this information to determine the level of traffic through the server and the level of interest in the individual files available on the server. None of this information identifies you personally, and we do not give, sell, or transfer any of this information to a third party.
We do not use "persistent cookies" or use any persistent tracking technologies that can identify a specific visitor, or information about that visitor, over multiple visits.
Information you provide voluntarily
If you give us information about yourself in an e-mail or online form the information you provide is used only to help us prepare a response. As we do so, the information you provided may be viewed by employees of City Bats, LLC. The information you provide is protected in accordance with law (e.g., the Privacy Act, the Freedom of Information Act and FERPA). Submitting voluntary information constitutes your consent to the use of the information for the stated purpose.
The City Bats, LLC e-mail system is password-protected. Similarly, access to information submitted via email is password-protected. Only authorized users have access to the City Bats, LLC e-mail system.
Credit Cards and Security
City Bats, LLC uses the secure server software (SSL) of Plug 'n Pay Technologies, Inc. for secure commerce transactions so that the personal information you provide to complete your purchase remains confidential and secure. Your personal information is used only to process your order, is protected under our agreement with Plug 'n Pay, and is not shared with any other entity.
SSL technology encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
If you are using Internet Explorer as your browser, you can verify that you are on a secure page when you see the closed-lock icon at the bottom right of your browser. Other browsers should also display some sort of icon to you indicating that the page is secure. You can also click on this icon to see the issuing authority for the secure certificate that makes the SSL possible.
When You Click the "Submit Order" Button
You are directed to the secure checkout page at our transaction processor (Plug 'n Pay). All secure transactions are handled on the Plug 'n Pay secure web pages. Your credit card information is protected on the Plug 'n Pay secured server and is used only for processing your order. City Bats, LLC does not store credit card data or order data on its website.
After your order has been completed, you will be redirected back to our website, www.citybats.com, and may receive a message that you are leaving a secure site.
Contact Information
Questions concerning our privacy policy may be addressed to info@citybats.com. If you believe this site has not adhered to these principles, please notify us by e-mail to info@citybats.com.
Date last updated: December 2007